Accommodation Operation Management is a comprehensive course designed to equip students with the essential knowledge and skills needed to effectively manage and operate various types of accommodation facilities, such as hotels, resorts, bed and breakfasts, and vacation rentals. The course covers a wide range of topics, including front office operations, housekeeping management, food and beverage services, guest services, and maintenance. Students will gain practical insights into the daily operations of accommodation establishments, focusing on delivering exceptional guest experiences while maintaining operational efficiency and profitability.
- Teacher: Sheila Cherono